- 5 stars: 1 (50%)
- 4 stars: 1 (50%)
- 3 stars: 0 (0%)
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- 1 star: 0 (0%)
Looks amazing high quailty nit had it installed yet
We had our 4 in 1 Flex Pro tap fitted & from day 1 it was quite noisy & slow running but the plumber said that was ok. After 4 days the boiling water stopped working but we could still use the cold tap but the following day the boiler was sat in a pool of water in the cupboard. We immediately unplugged it & sat it on a tray but the plumber who fitted it along with our new kitchen (nothing to do with Verana) couldn't get out to us for a week. As we didn't know how to disconnect it we had to keep emptying water from the tray as the boiler was leaking. When I spoke to Luke at Hanstrom he said to take the boiler back & pick up a new one. Luckily it's only 2 miles away from us so when the plumber came while he disconnected it we went to pick a new one up & came back & the plumber fitted the new one. 1 week later, so far so good, its still working fine. I can't thank Luke enough for all the help & assistance he gave me.